We are here well prepared to provide you with the best product and top-ranking support service. Questions and problems regarding our company, the product, tutorial or payment methods could directly be found in the FAQ and User Guide. If you have any question or problem, please feel free to contact our support team or join in LotSoft FaceBook community for asking for helps.
We picked out the frequently asked questions from customers so as to provide you with useful solutions. You could effortlessly get detailed answers to questions like license code, upgrade, or other specific technical issues.
We promise to offer you the easy-to-use product. Meanwhile, we prepared the detailed tutorials of our products to give you step-by-step operation guides. You could just follow it to rip DVDs / convert videos.
Except the above methods, our support team is always ready to answer your specific questions through E-mail. Our support address: support@bdlot.com. We guarantee ONE WORK DAY reply to your mail.
Join in LotSoft social media group, discuss with more than two thousands engaged members and enjoy unscheduled Giveaway, Discount Coupon, as well as Freebies to save the biggest for you.
